Hola,
Estamos recibiendo un problema extraño en nuestro sitio web WordPress WooCommerce. Nuestro sitio web funciona normalmente y acepta pedidos. Pero cuando ponemos ventas flash en nuestro sitio web nos enfrentamos al problema de pedidos duplicados. Los clientes pagan dos veces, a veces tres veces, por un mismo pedido. Recibimos múltiples pagos por el mismo pedido y diferentes ID de pedido. Cuando revisamos en el foro, algunos sugirieron aumentar el límite de memoria de WordPress y actualizar todos los complementos. Lo configuramos en 512 MB y actualizamos todos los complementos. Aunque nos enfrentamos a este problema, nuestros clientes tienen miedo de realizar pedidos en nuestro sitio web debido a este problema. Adjunto capturas de pantalla y el estado del sistema para referencia. ¡Gracias!
### WordPress Environment ###
WordPress address (URL): https://sendelightgifts.com
Site address (URL): https://sendelightgifts.com
WC Version: 9.2.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 8.1.29
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 10.6.18-MariaDB-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 9.2.3
WC Database Prefix: wp_
Total Database Size: 238.59MB
Database Data Size: 230.77MB
Database Index Size: 7.82MB
wp_woocommerce_sessions: Data: 7.27MB + Index: 0.28MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.15MB + Index: 0.11MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.42MB + Index: 0.19MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.27MB + Index: 0.19MB + Engine MyISAM
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.25MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_connection_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_no_cookie_data: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sessions: Data: 11.36MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sfw: Data: 0.45MB + Index: 0.36MB + Engine InnoDB
wp_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sfw_personal: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cleantalk_wc_spam_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.11MB + Index: 0.05MB + Engine MyISAM
wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_budget_recommendations: Data: 0.10MB + Index: 0.10MB + Engine MyISAM
wp_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 11.27MB + Index: 0.40MB + Engine MyISAM
wp_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmpro_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pmpro_membership_levels_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
wp_pmpro_subscriptionmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmpro_subscriptions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_postmeta: Data: 62.02MB + Index: 2.06MB + Engine MyISAM
wp_posts: Data: 132.43MB + Index: 0.72MB + Engine MyISAM
wp_rank_math_internal_links: Data: 1.44MB + Index: 0.47MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.25MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wp_terms: Data: 0.04MB + Index: 0.10MB + Engine MyISAM
wp_term_relationships: Data: 0.13MB + Index: 0.26MB + Engine MyISAM
wp_term_taxonomy: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
wp_usermeta: Data: 1.00MB + Index: 0.59MB + Engine MyISAM
wp_users: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_orders: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_orders_meta: Data: 0.23MB + Index: 0.29MB + Engine MyISAM
wp_wc_order_addresses: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_operational_data: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.04MB + Index: 0.08MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 0.17MB + Index: 0.25MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wt_sc_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
### Post Type Counts ###
addf_gift_registry: 6
afreg_fields: 2
attachment: 3101
bzotech_courses: 6
bzotech_footer: 12
bzotech_header: 12
bzotech_mega_item: 17
csp_rules: 1
custom_css: 1
def_reg_fields: 10
elementor_library: 1
mc4wp-form: 1
mt_pp: 2
nav_menu_item: 23
page: 85
popup: 2
popup_theme: 8
post: 22
product: 468
product_variation: 97
revision: 3930
rm_content_editor: 1
shop_coupon: 8
shop_order_placehold: 78
wccs_showcase: 1
wp_navigation: 1
wp_template: 2
wpcf7_contact_form: 4
yith_price_rule: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (34) ###
Redux Framework: by Team Redux – 4.4.18
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
Bzotech Core: by BZOTech – 1.4
Bzotech Elementor: by Bzotech team – 1.3
Anti-Spam by CleanTalk: by СleanTalk - Anti-Spam Protection – 6.40
Contact Form 7: by Takayuki Miyoshi – 5.9.8
Cost of Goods for WooCommerce: by WPFactory – 3.4.9
Duplicate Page: by mndpsingh287 – 4.5.4
Elementor: by Elementor.com – 3.23.4
Gift Wrapping for WooCommerce: by Pexle Chris
Theo Gkitsos – 1.2.3
Google for WooCommerce: by WooCommerce – 2.8.5
Jetpack: by Automattic – 13.8
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.15
Popup Maker: by Popup Maker – 1.19.2
Slider Revolution: by ThemePunch – 6.6.16
Role Based Pricing for WooCommerce: by Addify – 2.1.1
Rank Math SEO: by Rank Math – 1.0.227.1
Simple Page Access Restriction: by Plugins & Snippets – 1.0.29
Ultimate Addons for Contact Form 7: by Themefic – 3.4.4
Custom User Registration Fields for WooCommerce: by Addify – 2.1.2
User Role Editor: by Vladimir Garagulya – 4.64.2
Users Registration Date: by Slava Abakumov – 1.0.1
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.0
WooCommerce Free Shipping Per Product: by WPRuby – 1.2.6
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce Stripe Gateway: by WooCommerce – 8.6.1
WooCommerce PayPal Payments: by WooCommerce – 2.9.0
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.6
WooCommerce Shipping & Tax: by WooCommerce – 2.8.0
WooCommerce Shipping: by WooCommerce – 1.1.1
WooCommerce: by Automattic – 9.2.3
WP Rocket: by WP Media – 3.12.3.3
Smart Coupons For WooCommerce Coupons: by WebToffee – 1.8.2
YITH WooCommerce Wishlist: by YITH – 3.37.0
### Inactive Plugins (9) ###
Admin Columns: by AdminColumns.com – 4.7.7
FOX - Currency Switcher Professional for WooCommerce: by realmag777 – 1.4.2.1
Gift Registry for WooCommerce: by Addify – 1.2.0
Hello Dolly: by Matt Mullenweg – 1.7.2
Return Refund and Exchange for WooCommerce: by WP Swings – 4.4.1
TikTok: by TikTok – 1.2.8
User Profile Picture: by Cozmoslabs – 2.6.3
WooPayments: by WooCommerce – 8.1.1
YITH WooCommerce Compare: by YITH – 2.42.0
### Dropin Plugins () ###
advanced-cache.php: advanced-cache.php
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 653 KB
### WC Pages ###
Shop base: #7 - /shop/
Basket: #8 - /basket/ - Contains the [woocommerce_cart] shortcode
Checkout: #9 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #10 - /my-account/
Terms and conditions: #24247 - /terms-and-conditions/
### Theme ###
Name: Bw KidXtore
Version: 2.2
Author URL: https://bzotech.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: SENDelightgifts/woocommerce/cart/cart.php
SENDelightgifts/woocommerce/cart/mini-cart.php
SENDelightgifts/woocommerce/content-product.php
SENDelightgifts/woocommerce/content-single-product.php
SENDelightgifts/woocommerce/global/quantity-input.php
SENDelightgifts/woocommerce/loop/loop-end.php
SENDelightgifts/woocommerce/loop/loop-start.php
SENDelightgifts/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0
SENDelightgifts/woocommerce/single-product/add-to-cart/grouped.php
SENDelightgifts/woocommerce/single-product/add-to-cart/simple.php
SENDelightgifts/woocommerce/single-product/add-to-cart/variable.php
SENDelightgifts/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
SENDelightgifts/woocommerce/single-product/meta.php
SENDelightgifts/woocommerce/single-product/price.php
SENDelightgifts/woocommerce/single-product/rating.php
SENDelightgifts/woocommerce/single-product-reviews.php
SENDelightgifts/woocommerce/content-product_cat.php
Outdated Templates: ❌
Learn how to update
### WooCommerce PayPal Payments ###
Onboarded: ✔
Shop country code: GB
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-09-09 15:56:49 +01:00
Options: ✔
Notes: 92
Onboarding: completed
### Action Scheduler ###
Complete: 1,229
Oldest: 2024-08-09 21:05:46 +0100
Newest: 2024-09-09 14:06:41 +0100
Failed: 131
Oldest: 2024-03-05 16:07:59 +0000
Newest: 2024-07-23 10:10:13 +0100
Pending: 4
Oldest: 2024-09-09 16:35:32 +0100
Newest: 2024-09-10 12:57:38 +0100
### Status report information ###
Generated at: 2024-09-09 15:27:24 +01:00
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